Terms of Service

Service use

Customers must use services lawfully and maintain appropriate consent, registrations, sender identities and approved templates where required.

Customer responsibilities

Customers are responsible for contact lists, campaign content, account credentials, approvals, opt-outs and compliance with applicable telecom, platform and privacy rules.

Prohibited activity

Services must not be used for fraud, impersonation, unlawful content, unsolicited communication, credential theft, harassment or activity prohibited by carriers or messaging platforms.

Pricing and payment

Pricing, taxes, route availability, validity periods and service scope are governed by the accepted quotation, invoice or order. Additional setup, platform, integration or destination charges may apply where stated.

Campaign content

Messages may be rejected, delayed or blocked when content, templates, sender information or contact data do not satisfy route, carrier, platform or regulatory requirements.

Availability

Telecom networks, carriers, third-party platforms, hosting and internet dependencies can affect delivery, timing and reporting. A submitted message is not a guarantee of handset delivery or customer response.

Suspension and termination

Service access may be limited or suspended for non-payment, misuse, security risk, regulatory concerns or breach of an accepted order or policy.

Liability

Any applicable service credits, limitations or commercial remedies are governed by the accepted quotation or agreement. Customers remain responsible for their campaign decisions and data.

Contact

Questions and formal notices can be sent to info@cannydigitalmarketing.com or NO 113, MAHAVEER OBERON APARTMENT SARAKKI AGRAHARA, 18TH CROSS 19TH CROSS J P NAGAR 5TH PHASE, BANGALORE, Bengaluru (Bangalore) Urban, Karnataka, 560078.