Media campaigns
Combine messages with images, documents and videos.
Bulk WhatsApp
Bulk messaging designed for rich customer outreach.
Send media-rich broadcasts with images, documents, buttons, contact groups and campaign reporting.
Everything you need to launch with confidence.
Explore the core capabilities, then speak with our team about the route, platform or integration that fits your requirement.
Button journeys
Use clear calls to action that guide recipients toward the next step.
Contact groups
Organize audiences and campaign lists for repeat communication.
Delivery visibility
Review processing and delivery status across each campaign.
Campaign scheduling
Prepare broadcasts and launch them at the right time.
Support & onboarding
Get help structuring your list, content and launch process.
A practical channel plan
How Bulk WhatsApp fits into your customer journey.
A successful campaign starts with the right audience, a clear purpose and a channel setup that matches the urgency and format of the message.
Where it works best
Send media-rich broadcasts with images, documents, buttons, contact groups and campaign reporting. Common starting points include media campaigns, button journeys, contact groups.
Our team helps you decide whether this channel should work alone or alongside SMS, WhatsApp, RCS, voice or email.
What to prepare
Bring your approximate monthly volume, target audience, sending frequency, desired action and any existing templates or integrations.
Where consent, registration, sender approval or template approval is required, these items should be completed before launch.
What to review
Measurement depends on the channel and may include submission status, delivery outcomes, replies, clicks, call responses, bounces or conversions.
Use these signals to improve audience quality, content, timing and follow-up journeys.
Launch process
From brief to live campaign.
Discovery: We understand your business objective, customer segment, required volume, destination and expected response. This keeps the proposed setup aligned with the actual campaign instead of forcing every requirement into the same package.
Configuration: We help organize the sending account, templates, data format, routing choice and any API or workflow connection needed for the campaign.
Review: After launch, available reports can be reviewed with your team. The next campaign can then be refined using clearer segmentation, improved content and a better channel sequence.
Frequently asked
Questions, answered.
Integration options depend on your current platform and workflow. Share your CRM, website or application requirements so the right API or operational setup can be proposed.
Provide the expected monthly volume, audience location, use case, message type, required features and integration needs.
Yes. Many customer journeys use one channel for awareness, another for time-sensitive alerts and another for follow-up.
Timelines depend on content readiness, account setup, approvals, integrations and destination requirements.
Managed campaign service
Prepare richer WhatsApp outreach with a clear audience plan.
Audience preparation
Organize contacts by legitimate source, customer stage, language, location or campaign interest. Remove duplicates, maintain opt-outs and avoid purchased or scraped lists.
Message and media production
Prepare concise copy with suitable images, video or documents. Buttons, reply options and other interactive elements depend on the eligible business platform and approved format being used.
Campaign coordination
Review the audience, template or content, creative assets, schedule and follow-up process before launch. Responses should have a defined destination such as a sales queue or support workflow.
Implementation, safeguards and measurement.
Planning: Bulk WhatsApp is positioned as a managed campaign service. It is useful when a business needs help preparing contact segments, approved content, campaign schedules and reporting. It is distinct from a full Official WhatsApp API implementation, which focuses more deeply on business-account infrastructure, integrations, webhooks, automation and multi-agent operations.
Systems and workflow: Typical use cases include product announcements, event reminders, appointment communication, order or service updates, lead follow-up and customer re-engagement. Any supported replies should be assigned to a person, bot or team queue so customer responses do not remain unattended.
Reporting and commercial scope: Available campaign signals can include processing status, delivery outcomes and responses, depending on the platform and message type. Review frequency, opt-outs, audience quality and downstream actions. Do not treat message delivery as a guarantee of a reply, sale or read event.
Frequently asked
Questions, answered.
Businesses should communicate with recipients who have provided the appropriate permission and should maintain clear opt-out handling.
Text, images, video and documents may be supported depending on the platform, account and approved message format.
Template requirements depend on the eligible WhatsApp business setup and the type of business-initiated communication.
They can when the selected setup includes a shared inbox, routing or another defined response workflow.
No. This page describes managed campaign execution; the Official API page covers onboarding, integrations, automation, webhooks and team conversations.
Launch with Canny
Ready to plan your next campaign?
Tell us your audience, destination and channel. We will help you choose the right route and volume.
Bengaluru support team
Plan, launch and improve with one communication partner.
We help businesses choose the right channel, prepare compliant campaign inputs, connect APIs or platforms, and understand delivery and engagement reports after launch.
1. Plan
Share your audience, destination, monthly volume and campaign objective.
2. Launch
Prepare content, templates, integrations and sending schedules with our team.
3. Improve
Review outcomes and refine targeting, timing, content and channel mix.
Contact CannyEmail
info@cannydigitalmarketing.com