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SMS solution

Promotional SMS

Run permission-based campaigns for offers, launches and reminders.

Promotional SMS illustration

Plan the details before you send.

Message purpose, destination, audience permissions, templates and technical requirements all influence the right SMS setup.

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Campaign scheduling

Prepare promotional calendars around launches, events, local timing and audience segments.

DLT-aware templates

For India, align sender headers and approved templates with the applicable registration and consent requirements.

Sender ID support

Use a recognizable sender identity where the route and regulatory framework permit it.

Delivery and URL reports

Review campaign outcomes and, when tracking links are used, compare engagement across audiences and messages.

Before launch

Share the destination, expected monthly volume, peak throughput, language, sender requirement and whether messages will be uploaded or triggered through an API.

During delivery

Monitor available submission and delivery outcomes. Invalid numbers, handset availability, carrier filtering, registration issues and destination rules can affect results.

After the campaign

Review audience quality, timing, content length, links and response signals. Use those findings to improve the next campaign or design a multi-channel follow-up.

Detailed planning guide

Turn permission-based SMS into a structured campaign.

Segment before sending

Group contacts by legitimate source, location, language, customer stage or offer relevance. Smaller relevant segments are easier to evaluate than one undifferentiated list.

Write for the SMS format

Lead with the purpose, keep the message concise, identify the sender and use one clear call to action. Review long or Unicode messages for segment count.

Control timing and frequency

Plan campaign dates, eligible sending windows, exclusions and suppression lists. Avoid repeatedly messaging recipients who have opted out or shown no relevant permission.

Technical setup and measurement.

Preparation: For Indian promotional campaigns, prepare the applicable business and sender registrations, approved content templates and consent records. Match the uploaded content to the approved template and confirm variables, links and punctuation before launch. When tracking links are used, use a domain and destination that customers can recognize.

Reporting: Review submission and delivery outcomes together with link activity and downstream actions such as enquiries or purchases. Delivery alone does not measure campaign success. Compare segments, timing, content and offers, while keeping a control on opt-outs and complaints.

Frequently asked

Questions, answered.

Frequently asked

Questions, answered.

Launch with Canny

Ready to plan your next campaign?

Tell us your audience, destination and channel. We will help you choose the right route and volume.

Bengaluru support team

Plan, launch and improve with one communication partner.

We help businesses choose the right channel, prepare compliant campaign inputs, connect APIs or platforms, and understand delivery and engagement reports after launch.

1. Plan

Share your audience, destination, monthly volume and campaign objective.

2. Launch

Prepare content, templates, integrations and sending schedules with our team.

3. Improve

Review outcomes and refine targeting, timing, content and channel mix.

Contact Canny

Registered office

NO 113, MAHAVEER OBERON APARTMENT SARAKKI AGRAHARA, 18TH CROSS 19TH CROSS J P NAGAR 5TH PHASE, BANGALORE, Bengaluru (Bangalore) Urban, Karnataka, 560078

Phone

Email

info@cannydigitalmarketing.com