Boost Your Sales Using the Official WhatsApp Solution
Connect with a user base of 2 billion active individuals through a dedicated WhatsApp number. Enable seamless collaboration for your multi-agent team on a unified platform, eliminating the need to switch between different channels.
Key attributes to enchant your customers
chatbot
In just minutes, set up the no-code WhatsApp Chatbot – and introduce your company’s Digital Assistant.
Enhance customer engagement, capture a higher number of leads, and provide improved support.
Automate routine responses to customer inquiries effortlessly.
Several Representatives
Incorporate limitless, numerous agents into the WhatsApp workspace.
Establish a collective inbox for outstanding collaboration. Define assignment rules as your operations expand. Reallocate customers and tasks as per your preferences.
Confidential Annotations
Attach personal notes to contacts.
Include private notes within a conversation.
Control access to information for users within the company.
Customer Characterization
Swift Responses
Effortlessly reply to your customers with just a click. Utilize pre-defined rich text snippets to enhance the customer experience.
Formatted Text
Transmit text messages, images, videos, location details, contacts, audio files, and more.
Advantages for your enterprise
Elevate customer engagement rate.
Receive instant notifications for customer interactions. Respond promptly using pre-defined message templates.
Enhance the prominence of your brand
Establish and elevate your brand reputation based on customer confidence. Deliver immediate and pertinent assistance to your clientele.
Attain customer satisfaction and joy.
Customers expect individualized service, and by being the provider of this, you can generate a multitude of pleased customers.
Enhance inbound conversion rates
Upon customers finding you, accelerate the conversion of these potential leads using improved resources at your disposal.
Cultivate customer allegiance.
Customers adore brands that keep them within their familiar ‘home’ – the messaging platform they prefer. This makes it simple for them to reconnect with your business.
Uphold communication norms.
WhatsApp Business Templates and pre-written responses assist your sales and support team in adhering to particular communication norms.
Effective WhatsApp Business Solutions:
Broadcast Product Catalogs to a Large Number of Users:
Distribute product catalogs to a large number of customers on WhatsApp through campaigns and automated responses.
Digitalize Business Communication
Set up automatic responses to common questions and send reminders about payments, orders, and promotions.
Build relationships with customers through meaningful interactions
Design and implement one-time or regular marketing initiatives to interact with your customers and increase sales.
Coordinate with your team using a centralized inbox and interactive chat tools.
Integrate WhatsApp with your e-commerce platform and work with a team of customer support agents to provide assistance to customers on WhatsApp.
Track chat and campaign performance data
Analyze the results of your campaigns, the speed of your agents’ replies, and the time it takes to resolve customer problems to improve the customer experience.
Green Tick Verification
Canny Digital Marketing helps you obtain the certified green tick on WhatsApp next to your company name, which will help build dependability.